Thank you for visiting and shopping at WildflowerBasics. The following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment Processing Time
All orders will be processed within 2-7 business days, from January – October. The average processing time is typically around 3-4 business days during this time period. During November and December, processing can take up to 14 business days. Orders are not processed on holidays (such as Christmas).
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email so you can choose if you want to cancel the order or wait.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. The shipping carrier we most typically use is USPS, however, we may on occasion use DHL, FedEx or UPS. Delivery with USPS typically takes 2-5 business days. Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number may take 2-3 days before there’s activity on it. (Occasionally USPS will skip the scan confirming that they received the package. This means the package may be on a truck for a few days before it gets scanned in for the first time. Other times, their system is just delayed and all the scans will show up at once a few days later.)
Customs, Duties and Taxes
WildflowerBasics is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
If an item is lost during shipment, please reach out to us via email at [email protected] within 2 weeks of receiving email notification from us that your order has shipped.
Returns and Exchanges Policy
Our Return Policy provides more detailed information about options and procedures for returning your order.