FAQ

You can navigate to the product page, select the variation(s) (such as size and color), click "Add to Cart" on all applicable products, and proceed to checkout. If you have reached out to us to request a modification or customization, you can select the "Add a note to your order" in the checkout before you click "Place order" to leave us a note regarding your request.

It's best to refer to the individual product's Description section to learn about the print. Most T-Shirts, Sweatshirts, and Hoodies will be printed with DTG. With Direct-to-garment, Fabric-grade ink is printed onto the garment and allowed to blend with the fibers. This results in a more vintage look.

Other items such as blankets, All-Over-Print T-Shirts, and more are printed with sublimation.

Please refer to the individual product's Description section for details on the wash instructions.

If you place an order and need to make a change, please reach out to us within 3 hours of placing the order by email at [email protected]. After that, the order may already be in production. We can only cancel the order or update the shipping address, size, color, or other details if the item has not been processed yet.

Due to the cost of equipment, we work with production partners for the printing and shipping of our designs on many of our products. Since we always go with the best production partner for each product, this results in the possibility that you may receive more than one tracking number and package. If you have any questions, please reach out to us at [email protected].

Since all of our products are made-to-order, the designs can be printed on other product types. For instance, a design currently on a Bella Canvas 3001 Shirt can be printed on a Comfort Colors 1717 Shirt, Gildan 18000 Sweatshirt, etc. Please feel free to reach out to us by email at [email protected] so we can prepare a new listing.

We can make minor changes to designs, such as adding text, adjusting colors, or changing out the words. Please feel free to email us at [email protected] with your request and we will let you know if what you are looking for is possible.

Most orders will be processed in 2-7 business days, from January - October. (Typically within 3-4 business days during this time period.) November and December could require up to 14 days for processing, though this is rare. After the order has shipped, it should take 2-5 business days for delivery. Please note that this could also be extended at the end of the year.

Please note that there may be an additional delay for orders to Hawaii and Alaska.

When you reach the Cart page, you will see a label called "Add a Coupon". Click this, and a dropdown will appear. Be sure to click "Apply" after you enter the code in the text box.

The shipping carrier we most typically use is USPS, however, we may on occasion use DHL, FedEx or UPS. Delivery with USPS typically takes 2-5 business days. Delivery delays can occasionally occur, especially during the end of the year. If your package seems to be lost in the mail, please reach out to us within 2 weeks of receiving the tracking number via email at [email protected].

If an item is lost during shipment, please reach out to us via email at [email protected] within 2 weeks of receiving email notification from us that your order has shipped. If there is damage or a manufacturing error on the product, please reach out to us within 20 days of receipt of the delivery. We will let you know what type of photo is required in order for us to verify the error and offer a resolution.

All of our items are custom printed just for you so we do not accept returns or exchanges due to you not liking the color or size ordered. We also don’t refund for minor color variations. If your order has a quality issue, please email us at [email protected] within 20 days of receiving your order. We will let you know what type of photograph is needed in order to process a refund or replacement.

We work with print providers for the printing and shipping of our designs on the products. While they have quality control procedures, from time to time something ships out with an error. Our refund/replacement window for defects is 20 days from the date of delivery. Please be sure to thoroughly inspect the item and wash it, following the washing instructions listed on the product page, at least once within the first 20 days (ideally upon receiving the item). If there’s a defect or other related issue, please email us as soon as possible at [email protected]. We will let you know what type of photo of the product is needed, based on the issue. We aim to respond to your messages within 24 hours.